Your California Privacy Rights
The California Consumer Privacy Act (“CCPA”) provides California residents with rights to receive certain disclosures regarding the collection, use, and sharing of “Personal Information,” as well as rights to know/access, delete, and limit sharing of Personal Information. The CCPA defines “Personal Information” as “information that identifies, relates to, describes, is reasonably capable of being associated with, or could reasonably be linked, directly or indirectly, with a particular consumer or household.” Certain information we collect may be exempt from the CCPA because it is considered public information (i.e., it is made available by a government entity) or covered by a specific federal privacy law, such as the Gramm–Leach–Bliley Act, the Health Insurance Portability and Accountability Act, or the Fair Credit Reporting Act. To the extent that we collect Personal Information that is subject to the CCPA, that information, our practices, and your rights are described below.
Right to Notice at Collection Regarding the Categories of Personal Information Collected
You have the right to receive notice of the categories of Personal Information we collect, and the purposes for which those categories of Personal Information will be used. This notice should be provided at or before the time of collection. The categories we use to describe the information are those enumerated in the CCPA.
· Personal Identifiers
· We collect your name, phone number, and email address and contact address when you engage in a transaction with us via internet, such as by placing an online order, or placing a catering order. If you choose to create an account for online ordering, you will also be asked to create a username, and we will assign one or more unique identifiers to your profile. We also collect your name, contact information, and demographic information from third parties to identify potential customers. We use this information to respond to your requests, provide the Services, and send information and advertisements to you.
· We collect your social media handle and basic account information when you interact with our Services through social media.
· We collect a unique numerical identifier, assigned to you by a first-party cookie, automatically when you use our Services in order to identify you, provide the Services, keep you logged in to the Services, prevent fraud, and provide you with targeted information and offers.
· We collect payment information when you provide it to us, which may include your credit card number, when you complete a transaction. We use this information to streamline and facilitate payments and transactions. Calif. Chicken Cafe does not store your credit card number.
· We do not collect your Social Security number, Driver’s License number, or Passport number.
· We do not collect any medical information or health information about you.
· We collect your IP address automatically when you use our Services. We use this information to identify you, gauge online activity on our website, measure the effectiveness of online services, applications, and tools, and serve targeted advertisements based on your online activities.
· We collect your Device ID automatically when you use our Services. We use this information to monitor your use and the effectiveness of our Services, to identify you, and to provide you with targeted information and offers.
· Protected Classifications:
· If you apply for a job with us, we may ask you to provide us with information about your gender or racial or ethnic origin. Provision of this information is voluntary and will not affect your candidacy. We do not otherwise collect your gender, racial or ethnic origin, or sexual orientation.
· Commercial Information:
· When you engage in transactions with us, we create records of goods or services purchased or considered, as well as purchasing or consuming histories or tendencies. We use this information to measure the effectiveness of our Services and to provide you with targeted information, advertisements and offers.
· Biometric Information:
· We do not collect information about your physiological, biological, or behavioral characteristics.
· Internet or Other Electronic Network Activity Information:
· We collect information about your browsing history, search history, and interactions with websites, and/or applications advertisements automatically when you utilize our Services. We use this information to gauge online activity on our website, measure the effectiveness of online services, applications, and tools, and to serve targeted advertisements based on your online activities.
· Audio, electronic, visual, thermal, olfactory, or similar information:
· We may collect your photographic or video image if you visit one of our restaurants. We use this information to monitor our customer service, maintain the security of our systems and physical locations, and train employees.
· Professional or employment-related information:
· If you apply for a job with us, we collect information about your current employer and your employment history. We use this information to evaluate your candidacy and to conduct background and other screening activities.
· Education information:
· If you apply for a job with us, we collect information about the institutions you have attended and the level of education you have attained. We use this information to conduct background and other screening activities, and to promote our Services to others.
· Inferences drawn to create a profile about a consumer reflecting the consumer’s preferences or characteristics:
· We may analyze your likely preferences through a series of computer processes. On some occasions, we may add our observations to your internal profile. We use this information to gauge and develop our marketing activities, measure the appeal and effectiveness of our Services, applications, and tools, and to provide you with targeted information, advertisements, and offers.
· We may use any of the categories of information listed above for other business or operational purposes compatible with the context in which thePersonal Information was collected.
· We may share any of the above-listed information with Service Providers, which are companies that we engage for business purposes to conduct activities on our behalf. Service Providers are restricted from using Personal Information for any purpose that is not related to our engagement. The categories of Service Providers with whom we share information and the services they provide are described in this above in the section titled “How We Share Your Information.” We also sell some information to third parties, as described below. Our full Privacy Policy can be found at califchickencafe.com/privacypolicy
Right to Notice at Collection Regarding the Categories of Personal Information Collected
You have the right to receive notice of the categories of Personal Information we collect, and the purposes for which those categories of Personal Information will be used. This notice should be provided at or before the time of collection. The categories we use to describe the information are those enumerated in the CCPA.
· Personal Identifiers:
· We collect your name, phone number, and email address and contact address when you engage in a transaction with us via internet, such as by placing an online order or placing a catering order. If you choose to create an account for online ordering, you will also be asked to create a user name, and we will assign one or more unique identifiers to your profile. We also collect your name, contact information, and demographic information from third parties to identify potential customers. We use this information to respond to your requests, provide the Services, and send information and advertisements to you.
· We collect your social media handle and basic account information when you interact with our Services through social media.
· We collect a unique numerical identifier, assigned to you by a first-party cookie, automatically when you use our Services in order to identifyyou, provide the Services, keep you logged in to the Services, prevent fraud, and provide you with targeted information and offers.
· We collect payment information when you provide it to us, which may include your credit card number, when you complete a transaction. We use this information to streamline and facilitate payments and transactions. Calif. Chicken Cafe does not store your credit card number.
· We do not collect your Social Security number, Driver’s License number, or Passport number.
· We do not collect any medical information or health information about you.
· We collect your IP address automatically when you use our Services. We use this information to identify you, gauge online activity on our website, measure the effectiveness of online services, applications, and tools, and serve targeted advertisements based on your online activities.
· We collect your Device ID automatically when you use our Services. We use this information to monitor your use and the effectiveness of our Services, to identify you, and to provide you with targeted information and offers.
· Protected Classifications:
We do not collect your gender, racial or ethnic origin, or sexual orientation.
· Commercial Information:
When you engage in transactions with us, we create records of goods or services purchased or considered, as well as purchasing or consuming histories or tendencies. We use this information to measure the effectiveness of our Services and to provide you with targeted information, advertisements and offers.
· Biometric Information:
We do not collect information about your physiological, biological, or behavioral characteristics.
· Internet or Other Electronic Network Activity Information:
We collect information about your browsing history, search history, and interactions with websites, and/or applications advertisements automatically when you utilize our Services. We use this information to gauge online activity on our website, measure the effectiveness of online services, applications, and tools, and to serve targeted advertisements based on your online activities.
· Geolocation Data:
We collect your IPaddress automatically when you use our Services. We do not collect your precise location (e.g., your GPS coordinates).
· Audio, electronic, visual, thermal, olfactory, or similar information:
We may collect your photographic or video image if you visit one of our restaurants. We use this information to monitor our customer service, maintain the security of our systems and physical locations, and train employees.
· Professional or employment-related information:
If you apply for a job with us, we collect information about your current employer and your employment history. We use this information to conduct background and other screening activities, and to promote our Services to others.
· Education information:
If you apply for a job with us, we collect information about the institutions you have attended and the level of education you have attained. We use this information to conduct background and other screening activities, and to promote our Services to others.
· Inferences drawn to create a profile about a consumer reflecting the consumer’s preferences or characteristics:
We may analyze your likely preferences through a series of computer processes. On some occasions, we may add our observations to your internal profile. We use this information to gauge and develop our marketing activities, measure the appeal and effectiveness of our Services, applications, and tools, and to provide you with targeted information, advertisements, and offers.
We may use any of the categories of information listed above for other business or operational purposes compatible with the context in which the Personal Information was collected.
We may share any of the above-listed information with Service Providers, which are companies that we engage for business purposes to conduct activities on our behalf. Service Providers are restricted from using Personal Information for any purpose that is not related to our engagement. The categories of Service Providers with whom we share information and the services they provide are described in this above in the section titled “How We Share Your Information.” We also sell some information to third parties, as described below. Our full Privacy Policy can be found at califchickencafe.com/privacypolicy
Right to Know/Access Information
You have the right to request access to Personal Information collected about you and information regarding the source of that information, the purposes for which we collect it, and the third parties and service providers with whom we share it. You may submit such a request as described below. To protect our customers’ Personal Information, we are required to verify your identity before we can act on your request.
Right to Request Deletion of Information
You have the right to request in certain circumstances that we delete Personal Information that we have collected directly from you. You may submit such a request as described below. To protect our customers’ Personal Information, we are required to verify your identity before we can act on your request. We may have a reasonunder the law why we do not have to comply with your request, or why we may comply with it in a more limited way than you anticipated. If we do, we willexplain that to you in our response.
How to Submit a Request
You may submit a request to exercise your rights to know/access or delete your Personal Information through one of two means:
· By filling out a Consumer Data Request Form available here (note: need to add this form to our website and update URL)
· By emailing us at guestrelations@califchickencafe.com
Verification Procedures
In order to process your request to know/access or delete Personal Information we collect, disclose, or sell, we must verify your request. We do this by asking you to:
· provide personal identifiers we can match against information we may have collected from you previously; and
· confirm your request using the email or telephone account stated in the request.
You may authorize another individual or a business registered with the California Secretary of State, called an authorized agent, to make requests on your behalf. We use reasonable security measures to prevent malicious actors from fraudulently accessing or deleting your personal information. We require that you and the individual complete affidavits in order to verify the identity of the authorized agent and confirm that you have authorized them to act on your behalf. Parents of minor children may submit a birth of the child certificate in lieu of an affidavit, in order to make requests on the child’s behalf. Please see our required affidavits here.
Right to Opt Out of Sale of Personal Information to Third Parties
You have the right to opt out of any sale of your Personal Information by Calif. Chicken Cafe to third parties. We sell information to third parties. To “sell” information means to disclose it to a company for monetary or other benefit. A company maybe considered a third party either because the purpose of sharing is not annumerated business purpose under California law, or because our contract does not restrict them from using Personal Information for other purposes. We sell the following information:
· Personal Identifiers:
· We provide your IP address and Device ID to third parties who analyze the use of the Services and assist in advertising, in connection withnetwork activity information.
· Internet or Other Electronic Network Activity Information:
· We share the network activity information described above with third parties who analyze the use of the Services and assist in advertising.
To exercise your right to opt out of the sale of your Personal Information, please click here to download our Do Not Sell My Personal Information form (note: update form with CCC email and add to website) or email us at guestrelations@califchickencafe.com
Please note that your right to opt out does not apply to our sharing of Personal Information with service providers, who are parties we engage to perform a function on our behalf and are contractually obligated to use the Personal Information only for that function. We may also disclose information to other entities who are not listed here when required by law or to protect our Company or other persons, as described above.
Calif. Chicken Cafe does not offer any rewards programs or incentives for the collection or sharing of data at this time.
Special Information for Job Applicants
When you apply for a job with Calif. Chicken Cafe, we collect certain information about you as outlined in this Policy. Information may be collected about you in multiple ways: you may provide it to us in connection with your application; we may make observations in the application process or collect information from public information sources; or you may authorize us to collect information from other sources, such as a former employer or reference. In certain circumstances, you may submit your application for employment through a third-party service that displays our job posting. Calif. Chicken Cafe does not control the privacy practices of these third-party services. Please review their privacy policies carefully prior to submitting your application materials.
Changes to This Policy
We may make changes to this Policy from time to time. We will post any changes here, and such changes will become effective when they are posted. Your continued use of our Services following the posting of any changes will mean you accept those changes. For questions about our privacy practices, contact us at guestrelations@califchickencafe.com